Welcome to Softivas!
This Privacy Policy describes how Softivas (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Softivas.
We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant the complete security of all information that is being transmitted to us by you. By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process and share your Personal Information in the manner set out hereinbelow. If you do not agree with these terms, do not use the Website.
It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy
Cookies:-
The website uses cookies to help personalize your online experience. By accessing softiva, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
Information we collect and how we use it.
What Personal Information We Collect:-
Information that you directly submit to us through our Services may include:
Contact details: including your name, address, phone number, and email.
Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: including your username, password, security questions and other information used for account security purposes.
Shopping information: including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.
Customer support information: including the information you choose to include in communications with us, for example, when sending a message through the Services.
How Do We Use The Information We Collect?
Any of the information we collect from you may be used in one of the following ways:-
To Personalize your experience (your information helps us to better respond to your individual needs).
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
To process transactions.
To administer a contest, promotion, survey or other site feature.
To send periodic emails.
Third Party Websites and Links:-
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
When does Softivas use end user information from third parties and customer information from third parties?:-
Softivas will collect End User Data necessary to provide the Softivas services to our customers.
End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.We receive some information from the third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Softivas customer, we receive information from a third party that provides automated fraud detection services to Softivas. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.
Applicable law:-
The laws of INDIA, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws. By using our website or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Mumbai in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.
Your Consent:-
We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.
Terms and modifications to this Privacy Policy:-
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Softivas. Please note that at all times you are responsible for updating your Personal Information, including providing us with your most current e-mail address.
If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of Softivas after any change/ amendment to this Privacy Policy shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.
Applicable law:-
The laws of INDIA, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws. By using website or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes. Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/ tribunals having jurisdiction in Mumbai in India and irrevocably submit themselves to the jurisdiction of such courts/ tribunals.